Functions & Features
KPI Dashboard Enterprise Edition
KPI Dashboard Enterprise Edition allows organizations to define, measure and improve on management KPIs related to business activities. The role based dashboard portal allows organizations distribute tailored KPI information to individual, preventing information overload and providing direct insight on how to improve business performance.
Trends
Capturing performance trends over time is the single most important function of any decision support application. Yet trends are often lost or hard to recover from the transactional systems such as CRM, ERP, IT Management, Helpdesk and Support. KPI Dashboard Enterprise Edition captures and stores trends of your business metrics and KPIs in the database, allowing managers to compare performance across periods and base decisions on facts.
Live
When deployed onsite and fully integrated with your enterprise applications, KPI Dashboard enterprise edition can be configured to not only capture trends overtime but also provide end-users with a real-time view of current business activities. Live Dashboards are ideal for operational managers who needs to keep a close eye on business activities to drive performance in real-time.
Collaboration
KPI Dashboard Enterprise Edition drives your performance improvement programs. Improving Performance is about communication and collaboration. Fueled with performance information, managers can be notified if performance drops, identify issues, implement corrective actions, track related documents, request explanations and set approval cycles for controlled information distribution.
Data Collection
KPI Dashboard Enterprise Edition has a unique access layer for collecting information from external data sources. Mirror42 allows customers to build meta layers for system integration. Using this technique Mirror42 generates the web-interfaces and or SQL statements required for data collection. Traditionally organizations had to build and maintain hundreds or thousands of SQL statements related to ETL techniques. With KPI Dashboard Enterprise Edition you only have to build and maintain 1 meta layer per data source, saving you valuable time and money.
KPI Dashboard Enterprise Edition has pre-packaged Meta Layers for commonly used applications .
KPI Library integration
Mirror42 is dedicated to maximizing ROI for our customers. We are constantly researching and documenting industry best-practices for performance management and share this with our global community KPI Library. Our solutions are integrated with the community so that our customers benefit from the collective wisdom.
Pre-Packaged Solutions
Mirror42 has some pre-packaged solutions available for companies who want to implement IT Performance Management. Read on about pre-packaged solutions
