Mirror42 now available as OnDemand solution

New Hosted Solution Allows Organizations to Easily Measure, Share, and Benchmark IT Key Performance Indicators

Amsterdam, Netherlands — September 2, 2008 — Mirror42, a leading provider of IT Performance Management software, today unveiled Mirror42 OnDemand. Available immediately, Mirror42 OnDemand is a hosted solution enables organizations to easily measure, benchmark, and share critical IT Key Performance Indicators (KPIs).

Mirror42 OnDemand works with Service Management products from all the leading IT Management software vendors to provide IT KPI reporting with dramatically reduced difficulty, cost, and resource requirements compared to other solutions. In addition to IT KPI measurement and sharing capabilities, Mirror42 OnDemand is the first KPI reporting solution to come with external benchmarking capabilities that allow users to compare performance with other companies.

Key benefits of Mirror42 OnDemand include:

• Hosted – Delivered as Software as a Service; clients do not need to invest in additional hardware or software.
• Available – Due to the hosted delivery model, Mirror42 OnDemand is available 24 hours a day, 365 days a year.
• Scalable – Companies can easily add more users or more KPIs based upon organizational requirements.
• Flexible – Platform independent and works with Service Management software from all the leading IT Management software vendors.
• Easy to deploy – Mirror42 guarantees that you will have a customized data collector to deploy within 5 days of receiving your Service Desk configuration.
• Affordable – straightforward pricing model based upon the number of KPIs measured and number of users.

“Mirror42 OnDemand represents a significant opportunity for companies that need valuable insights into the quality, compliance, and costs of IT services and processes,” said Karel van der Poel, CEO of Mirror42. “Businesses can be set up and measuring industry-standard ITIL KPIs in days, if not hours, to gain real insight and improve operational excellence instead of dedicating costly resources to manual data collection and analysis.”

Pricing and Availability

Mirror42 OnDemand is available immediately. Mirror42 offers flexible licensing programs that scale to the needs of its customers. (Please visit the Mirror42 OnDemand website for pricing information).

About Mirror42

Mirror42 delivers software applications to CIOs and IT executives which enable them to define, measure and improve KPIs of the IT organization. Headquartered in Amsterdam, the Netherlands, the company serves over 50 customers in 15 countries and has been selected as one of the top 50 most promising technology companies in the Benelux by the Benelux Venture Forum. Mirror42 also operates KPI Library, an online free community focused on KPI definitions that is growing by over 1000 new members each week.