Best practice metrics and key performance indicators for CRM.

Amsterdam, Netherlands : April 8, 2006 — Mirror42 today announced Mirror42 CRM Dashboards. Mirror42 CRM Dashboards is a packaged solution build with Mirror42 stack of performance management software components. The CRM solution allows organizations to track trends and build real-time dashboards related to sales, marketing and customer service business processes. Mirror42 CRM solutions comes with a best practice Metrics and Key Performance Indicator Library for Customers Relationship Management and is available for Siebel 7 customers as well as Sugar CRM and Microsoft CRM customers. Mirror42 CRM Dashboards will ship in May 2006.