Mirror42 and Infravision Team up

Mirror42 and Infravision have teamed up to deliver a ITSM Dashboard for BMC ServiceDesk Express. The Dashboard is based on the Alignability process model and delivers 20+ Key Performance Indicators for IT Service Management processes. The data for these KPIs is automatically collected from BMC ServiceDesk Express and it allows businesses to track and analyze trends on their IT Service Delivery and IT Service Quality. Mirror42 for BMC ServiceDesk Express is available today for BMC customers and for BMC partners to resell. Contact Infravision of Mirror42 for more information.