Conversations from the Mirror42 Team

Interested in advanced analytics for ServiceNow? Meet our team at Knowledge13 from May 12-16 in Las Vegas.

Our partner Logicalis SMC posted an interesting post on their blog describing a use case using Mirror42 with ServiceNow.

Go to the post: KPI’s, performance, reporting, ServiceNow and Mirror42

It describes the strengths of Mirror42 as follows:

• Ease of Use: in Mirror42 it is easy to define your Performance Indicators, setup dashboards, define new Performance Indicators and collect data for them

• Cloud-based: Mirror42 is a SaaS solution, which means the application, servers and databases are managed remotely by Mirror42. Customers will get access to the Mirror42 application, in which all necessary actions can be taken.

• Quick to deploy: Mirror42 can be deployed rather quickly in a few days. We have recently installed a Proof of Concept (PoC) for one of our customers on the Incident Management process in just 2 days. This is including setting up the environment, which means it is just another few days to deploy Performance Indicators and dashboards for other processes, such as Change Management, Problem Management and Request Management.

• Integration with ServiceNow: One of the major strengths of Mirror42 is that it has developed a GUI-integration with ServiceNow. Once installed, the scorecards and dashboards of Mirror42 will show itself as a separate application within ServiceNow. This means that users do not have to switch to another application to view the reports; they can simply open them from within their ServiceNow instance.

Mirror42 is founder of KPI Library. KPI Library is the biggest repository of Key Performance Indicator definitions on the globe with over 7000 KPI templates based on the feedback of hundred of thousands of users. KPI Library helps you to find the right performance indicators categorized by industry, by process and by business framework. The KPI Library recommendation engine provides Key Performance Indicator suggestions based on your interest and business process.

With your current KPI Library free account you have access to the worlds largest KPI database. You can now upgrade to a PRO account and unlock all the data behind KPI Library.

• Get access to the KPI Benchmark results database
• Find the most popular KPIs are for your industry or department
• Export or download KPI Library data

Upgrade to the KPI Library PRO edition for only $0.40/day or $149/year with full access to all the KPI Data and become a real Performance Management PRO.

Convinced? Login and upgrade now.

Need more information? Watch this video.

We are happy to announce the release of the brand new Mirror42 – KPI Library Android App, now available in the Google Playstore.

(For those of you that use an iPhone or iPad we recommend our iOS app available in the Apple App Store.)

We believe YOU should always be able to access your Sales, CRM, Finance, HR or IT performance. Updated through a mobile cloud service, without human interference. KPI’s visualized according to best practices and accessible anywhere, at any time on your smartphone or tablet.

Key features of the Mirror42 – KPI Library App:

Stay on top of your Business Performance
Now you can access your scorecards and indicators on your mobile device and assess the performance of your team, department or organization at any time on your mobile device.

Direct access to your most valuable indicators
Have all your favorite indicators in one overview. Add the indicators that are most important to you or your department to your favorites and access them directly via the ‘Starred’ function.

Messaging
You can now easily leave messages or notes for the rest of your department directly in the App. The messages will be stored in the cloud and can be accessed through any device.

Drill down in your data
Take a deep dive into your data by looking at your breakdowns and sums & averages to really understand what is going on in your organization.

You should always know how your business is performing. No matter if you are on the road, at home, in the office or at the beach. Mirror42 extends your existing data source and makes your KPI’s available on mobile devices.