Conversations from the Mirror42 Team

KPI Dashboard for Service-Now or for BMC Remedy is an mobile reporting, online KPI Dashboard and KPI Scorecard solution for IT Service Management.

The solution comes with 40 standard ITSM metrics and can be easily customized. Your KPI Dashboard and KPI scorecards are updated daily without any human interference and your users can access the dashboards online or via their smart-phones or tablets.

Read on and learn more about KPI Library for ServiceNow or Read on and learn more about KPI Library for BMC Remedy

Good news for all business managers that would love to have their business metrics — for which the data reside in databases behind the firewall (on-premise) — available on their smart-phone. We have made the integration of on-premise data into KPI Dashboard much easier with our Data Collector.

With the Data Collector you can connect to any datasource, Oracle, SQL Server, SAP BW. The Data Collector is a secure software agent that is installed within your IT infrastructure. The Data Collector enables configuration of data collection from SQL structured databases, and it automatically sends collected data as indicator scores to your KPI Dashboard account.

The DataCollector and its documentation is available for all KPI Dashboard Editions. Go to our download page and download the Data Collector right now. To get an impression about the capabilities of the DataCollector please take a look at our online tutorial.

KPI Dashboard offers click-and-go integrations. Just provide KPI Dashboard with credentials to access the selected application / tool, and it will automatically collect trending data for (key) performance indicators, and update it every day, no configuration required.

KPI Dashboard offers amongst other the following click-and-go integrations:

• Freshbooks
• Zendesk
• Google Analytics
• Twitter
• Facebook
• Highrise

As IT budgets continue to shrink and expectations traditionally rise, you may be interested in finding a high yield on your IT spend. How about a 966% return on your investment? A recent examination of Nucleus Research found organizations earn an average of $10.66 for every dollar spent on deployments of analytics applications such as business intelligence (BI), performance management (PM), and predictive analytics. See here for an excerpt of the research note.

In addition to this, Nucleus Research found out that integrating their analytics applications multiple data sources pays off: “Companies that integrated their analytics applications with three or more data sources tended to achieve higher returns than organizations that integrated only one or two data sources.”

KPI Dashboard offers the world’s leading Cloud BI tool for Performance Management, allowing for integrating with multiple data sources, through one or more of the standard integrations available in the KPI Dashboard Store and the ability to set up custom integrations using the KPI Dashboard API.

Thousands of customers across the globe have experienced the power of SaaS BI for their performance management initiative. According to Nucleus, by learning more about their customers, products, and costs, these companies are in a strong position to cost effectively grow their business and thus gaing a considerable competitive advantage.

So… what are you waiting for?