Conversations from the Mirror42 Team

October, 2011

KPI Dashboard for FreshBooks released

by Erik Hoffmann on Oct 27th, 2011

It’s here: As pre-announced a few weeks ago, we’ve now released the integration of KPI Dashboard with FreshBooks, Invoicing and Billing application. The FreshBooks Dashboard App is available in our KPI Dashboard Store.

The FreshBooks Dashboard app auto collects invoicing, billing, quotation and project management metrics from your FreshBooks account every single day and creates a set of dashboards. You can do powerful analytics over how long it takes to get your bills paid, your total outstanding bills, aging of your debtors, average invoice size, amounts invoiced, payments received, average estimate size and much more. We currently support FreshBooks customers who bill in USD – EUR – GBP – CAD or AUD.

If you are using FreshBooks, then try out this solution in the next 30 days. You may also want to consolidate all your company metrics, so check out some other integrations: Google Analytics, Highrise Zendesk, Twitter, and (soon to be released) Quickbooks. We will continue to release new integrations to the sto re, so stay tuned!

Press Release: Mirror42 Delivers KPI Dashboard Solution for 37signals’s Highrise

by Erik Hoffmann on Oct 24th, 2011

Mirror42 Delivers KPI Dashboard Solution for 37signals’s Highrise

Amsterdam, The Netherlands, October 23 2011

Mirror42 now delivers KPI Dashboard for 37signals’s Highrise CRM and provides real analytics to Highrise customer. KPI Dashboard allows Highrise CRM customers to analyze the lead & contact data that is already in their Highrise account, and gives trending insight into areas such as % of deals won/lost, time to close deals, average deal size, total deals pending, by age, by agent, by category. The KPI Dashboard solution for Highrise deliver pre-defined best practice KPIs and the data is collected and refreshed every day.

Read the full press release here.

And we keep publishing new dashboard templates: Billability

by Erik Hoffmann on Oct 20th, 2011

We have released another KPI Dashboard template in our Store. This template helps analyzing “billability” of employees. Download it for free from our Store to go with your KPI Dashboard subscription.

It includes indicators such as:

  • % of billed hours
  • % of available billable hours
  • realized hourly fee
  • Lost billable revenue
  • % of hours spent internally

Free KPI Dashboard template available for Quality Assurance

by Erik Hoffmann on Oct 19th, 2011

We have a new free KPI Dashboard template available for Quality Assurance (QA). Please check it out in the add-on store.

Gain control and predictability over your Quality Assurance process by using KPI Dashboard and this template with key performance indicators (performance metrics) and dashboards.