Conversations from the Mirror42 Team

September, 2011

New KPI Dashboard template for Earned Value Management

by Erik Hoffmann on Sep 29th, 2011

We have two new KPI Dashboard templates available for free in the KPI Dashboard Store for Maintenance and Earned Value Management.

Gain control and predictability over your portfolio of projects with the Earned Value Management (EVM) solution template for KPI Dashboard.

The Earned Value Management (EVM) solution comes with built-in calculations, scorecards and dashboards for all EVM indicators, such as Planned Value (PV), Earned Value (EV), Schedule Variance (SV), Cost Variance(CV), etc.

Watch KPI Dashboard for Zendesk in action

by Erik Hoffmann on Sep 22nd, 2011

We have updated KPI Dashboard for Zendesk with staffing optimization. The video below gives an in-depth overview and demo of KPI Dashboard for Zendesk.

KPI Dashboard for Zendesk from kpilibrary on Vimeo.

Analyze your backlog, your optimum staffing levels, set targets and thresholds for key metrics, create new dashboards, combine Zendesk data with Google Analytics, and Twitter.

2 new KPI Dashboard templates available for free

by Erik Hoffmann on Sep 16th, 2011

We have 2 brand new KPI Dashboard templates available for free in the KPI Dashboard Store:

KPI Dashboard templates provide an immediate configuration of KPI Dashboard based on indicators provided by the 300.000+ strong KPI Library community.

Also check out other templates and integrations such as:

  • Zendesk (helpdesk)

  • Google Analytics (web analytics)

  • Human Resource ratios & Recruitment

  • Income statements & Balance sheet

  • Software as a service (Saas) metrics

Announcing KPI Dashboard for Freshbooks & Highrise

by Erik Hoffmann on Sep 14th, 2011

In the next 14 days, two new integrations will be added the KPI Dashboard store: KPI Dashboard for Freshbooks, and KPI Dashboard for Highrise.

The solution allows Freshbook customers to visualize the trends of your payments, billing, expenses and time tracking and do advanced debtor analysis.

The solution allow Highrise customers to visualize their CRM trends: customer conversations, leads and deals worked on.

Every integration consist of a set of pre-defined KPIs combined with an automated way to collect your data and measure your KPIs daily. If you are using Freshbooks for billing or Highrise for CRM, then visit the store to pre-order these KPI Dashboard solutions. We are currently working on many other integrations such so stay tuned.