Conversations from the Mirror42 Team
Mirror42 Announces Free Key Performance Indicator Libraries
by Erik Hoffmann on Oct 25th, 2006Company releases extensive libraries for business processes and IT service management.
Boston, MA — October 19, 2006 — Mirror42, the leading provider of next-generation right-time performance management dashboards for IT Service Management, today announced the availability of extensive Key Performance Indicator (KPI) libraries based upon work done with industry leading organizations worldwide. The Mirror42 libraries include a wide array of KPIs for IT Service Management and Business Processes. “Our experience has shown us that the most important step in successfully managing performance is knowing what to measure,” said Karel van der Poel, CEO of Mirror42. “We’ve spoken with many businesses that want to focus on KPIs and Performance Management, but don’t know where to begin. We believe that this collection of KPIs will give organizations an important headstart in establishing the baselines vital to building successful performance management programs.”The Mirror42 KPI libraries are currently available free of charge at www.mirror42.com.
About Mirror42Mirror42 is the leading provider of next-generation right-time performance management dashboards for IT Service Management. Our dashboards allow organizations to create business views that show trending, as well as real-time information to manage performance improvement initiatives. Mirror42 utilizes a Service Oriented Architecture and standard applications to deliver out-of-the-box dashboards with extensive business metric and KPI libraries. As a result, organizations can quickly and easily deploy powerful dashboarding solutions that provide the right information to make decisions that create business value and mitigate business risk. For more information, please visit http://www.mirror42.com.
