The role of IT in BPR
by Erik Hoffmann on Feb 3rd, 2006“The broader the scope of business process change, the greater the choice of roles for IT. The four types of business process change translate into four possible roles for IT. Each builds on the previous one.“
“In deciding what role to fulfil, IT must make sure it has both the skills, credibility and governance structures to make a success of it.“
Read more in this article on the role of IT in Business Process Re-engineering (BPR).
