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KPIs, Time-series, Targets, Dashboards, Scorecards, Advanced Analytics, Predictive models, Cloud based, Mobile, Deployed in days, for ServiceNow customers.




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What is ServiceNow Performance Analytics? (formerly known as Mirror42)
For every ServiceNow customer who requires KPI monitoring, times-series and advanced analytics, ServiceNow Performance Analytics delivers a complete set Dashboards, Scorecards and Analytics to define, measure and improve key performance indicators (KPI’s) related to IT’s business processes. Unlike custom developed spreadsheets and Business Intelligence solutions, ServiceNow Performance Analytics is pre-integrated with ServiceNow, deployed in weeks and delivers an unmatched ROI.

What is a key performance indicator?
A key performance indicator (KPI) is industry jargon for a type of performance measurement. Businesses use KPIs to evaluate the success of business activities in which it is engaged. Success is defined in terms of making progress toward strategic goals.